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CrossOver DeskSupport is a powerful remote pc control tool, that allows you to control (right from your own PC) a distant PC connected to the internet or Networks. It is the ideal solution to provide quick remote assistance and help your customers, colleagues, friends and family members, even if they are on the other side of the world.
CrossOver DeskSupport uses the Repeater, both the Server and Viewer can stand behind a NAT firewall/router without having to configure ports forwarding. A Repeater is most time available on the CrossOver server.
It uses Following Connection Ports
The server port on repeater ( default port = 5901 )The client port on repeater ( default = 5500 )
How it works ?
- Client will ask for support to the Server side through phone call or using internet.
- Server will create the client application for that client.
- Client application will be sent to Client from email or messenger. (Client application file size is about 346Kb only)
- Server starts support session and generate key for specific client.
- After clicking on 'Connect' button, server is in ready status to serve the client.
- This key will be sent to client and using this key client connect with the server side
- When client click on connect, client will be connected to the server using repeater, then the desktop of client will be display in server application.
- Server will provide the requested support to the client.
- After completion of support, client will be disconnected from server by clicking 'Disconnect' button.
- On click of disconnect, a presentation report of support will be sent to client's email address automatically. It gives the brief description of the support provided.
A 30 days free registration is available to use this software. You can't run the features without registration. If you found this software is useful to you, you can contact to the administrator to buy this product.Thank you for chosing us.
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